Search

Cashless Zone

To continue the Miami HEAT and AmericanAirlines Arena’s quest to innovate the guest experience, we’re creating a dedicated Cashless Zone in the 2018-19 season.

Cashless FAQ

What is a Cashless Zone?

cashless_floorplan_02.jpg

Effective September 2018, all concessions, bars, and retail kiosks located in sections 105, 106, 107, and 108 will exclusively accept cashless payments. Cash payments will not be accepted anywhere inside this zone.

What forms of cashless payment will be accepted?

For all basketball games and arena events we accept all major credit cards for any credit/ debit card transaction and Miami HEAT Mobile Wallet. (Please visit http://heat.app for more info)

Why are you doing this?

Faster checkouts. Shorter lines. More Rewards.

We want to get you back to the action faster so now everyone can just swipe and go when they are in the Cashless Zone!

Will there be dedicated staff members to assist with the experience?

Yes. The Arena will have designated staff members throughout the Zone assisting fans with any questions.

Will I get a receipt?

Receipts are still available by request anytime.

Will the entire Arena move towards becoming a cashless venue?

By introducing the Cashless Zone, we will be able gain valuable insights from our guests to further enhance their experiences when they visit the arena.