COVID-19 Info  

(Last Updated: 4/7 5:05PM ET)

The COVID-19 situation has resulted in countless postponements at venues around the United States, including the AmericanAirlines Arena. The sheer volume of refunds being requested has overwhelmed the system impacting the speed at which refunds can be processed. 

We will temporarily pause the refunds process in order to allow industry promoters some time to work through rescheduling the affected concerts.

The affected concerts at AmericanAirlines Arena include:

Please note: The on-sale for The Killers (originally scheduled) for Friday, 3/20 – is now TBA.

Tickets purchased for any of the aforementioned concerts at the AmericanAirlines Arena during the impacted dates will be honored for the rescheduled dates.

Guests should check back here frequently for updated information.

We appreciate the understanding and patience of our fans, guests and partners during this unprecedented situation.