Contact Us
AmericanAirlines Arena/HEAT Group Offices
Main Number: 786-777-1000
601 Biscayne Boulevard, Miami, FL 33132
Unfortunately, Guest Services is unable to fulfill nor forward requests for donations. Please do not use this form to request complimentary tickets, merchandise, autographed memorabilia, or related items. Not-for-profit organizations requesting donations may learn the criteria for consideration by clicking here
Additional Contact Info
Arena Security/Lost & Found
786.777.1132
Community Affairs
786.777.4149
Group Sales Department
Events: 786.777.4FUN (786.777.4386)
HEAT: 786.777.DUNK (786.777.3865)
Guest Services Department
Phone: 786.777.1237
Fax: 786.777.1600
guestservices@heat.com
Miami HEAT Store ( 3 Locations)
786.777.GEAR (786.777.4327)
877.HEAT.2.GO (877.432.8246)
Miami International Airport
(305-869-1033) www.themiamiheatstore.com
Premium Services Department
Phone: 786.777.1460
Fax: 786.777.1630
premiumservices@heat.com
Sales: Miami HEAT Season and Mini-Plan Ticket Information
Phone: 786.777.HOOPS (786.777.4667)
Season Ticket Services Department
Phone: 786.777.1400
Fax: 786.777.1629
seasonticketservices@heat.com
Special Events Department
Phone: 786.777.4211
specialevents@heat.com
Media Request for Arena Events
Phone: 786.777.1123
eroca@heat.com
TicketMaster
www.ticketmaster.com
Toll Free: 800.462.2849 (800.4.NBA.TIX)
800.745.3000
Levy Restaurants
Phone: 786-777-2000
Suite Food and Beverage Ordering
Phone: 786-777-2088
suiteeats@levyrestaurants.com
Web Address: Levy Restaurant
