Promoter Kit

Welcome to AmericanAirlines Arena, a state-of-the-art multi-purpose LEED certified facility that is South Florida’s pre-eminent sports and entertainment venue. Our highly professional staff is committed to providing the highest standards of service and to ensuring the best possible experience for both you and your guests.

Need a password access the AmericanAirlines Arena Promoter Kit? Please contact booking@heat.com or (786) 777-1464


 

Promoter Kit Welcome

AmericanAirlines Arena is the home court for the NBA’s Miami HEAT. It also hosts major concerts such as Miley Cyrus, Rihanna, Shakira, Green Day, Black Eyed Peas, Britney Spears, Alicia Keys, Phish, Chayanne and Marc Anthony, to name a few.

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General Information

AmericanAirlines Arena is owned by Miami-Dade County and is operated entirely and exclusively by Basketball Properties, Ltd., a member company of the HEAT Group. Find your contact information here.

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Booking Procedures

All questions regarding booking an event at AmericanAirlines Arena. 

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Function Spaces

In addition to the main bowl of AmericanAirlines Arena we can provide you with a number of function spaces that can be used in conjunction with, or separate from, the main bowl.

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Event Services

The Event Services Department provides professional event coordination to ensure the success of your event. Upon execution of the License Agreement for your event, an Event Manager will be assigned.

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Technical & Dressing Information

A technical summary of the services and equipment available at AmericanAirlines Arena. Each item is supported by a highly dedicated team of technical professionals who are responsible for delivering Five Star Service and ensuring that your event is produced in a successful manner.

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Data and Tele-communications

AmericanAirlines Arena is a state-of-the-art equipped data and telecommunications venue staffed with seasoned IT professionals. Our award winning technology staff is ready to assist with any data, telecommunication and structured cabling needs.

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Broadcast Audio & Video Information

AmericanAirlines Arena houses a full production Broadcast Center and TV Studio staffed by broadcast professionals dedicated to producing live event television production and pre & post production of video presentations varying from commercials to magazine style television shows. 

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Seating Information

AmericanAirlines Arena is designed on the premise of “basketball first” sightlines. Several benefits are derived from this design criteria

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Fire Safety Information

Floor seating configurations, festival seating and extra-ordinary set designs are required to be approved by the City of Miami, Fire and Rescue Department. The Event Services department, upon determining the needs of your show, will handle the approvals process.

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Food & Beverage Info/Catering

Levy Restaurants is the exclusive in-house provider of all Food & Beverage at AmericanAirlines Arena. Levy’s professional and experienced event planners will oversee every detail from start to finish from menu planning for backstage meal service to cocktail receptions, business meetings, Holiday events and dinner parties in any of the arena’s premier restaurants, as well as on the arena floor. 

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Building Security & Parking

The Security Department is comprised of highly qualified and professional in-house personnel who have been trained to provide Security for our employees, guests and property. Event Crowd Management is provided by our subcontract partner CSC.

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HEAT Group Enterprises

HEAT Group Enterprises is the sales and marketing arm for AmericanAirlines Arena events. A dedicated and knowledgeable staff is available to assist with all marketing and promotional needs to generate ticket sales for your event.

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Additional Services

AmericanAirlines Arena is a pro-worker choice facility and has entered into a series of exclusive labor contracts for the fulfillment of certain production requirements for events.

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